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FAQs

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FAQs

Since all our products are printed on demand, we do not accept returns or exchanges for wrong size, color, or change of mind. However, if your order arrives damaged, misprinted, or incorrect, we’ll replace it at no extra cost.

  • Processing time: 1-3 business days
  • Delivery time (USA, UK, Canada, Australia, NZ): 5–7 business days
  • Tracking details are emailed once shipped.

We partner with trusted print providers worldwide. Your order is shipped from the facility closest to your delivery address to ensure faster shipping.

We offer inclusive sizing from S–5XL. Please check our Size Chart tab on every product page before ordering.

Orders can be cancelled or modified within 2 hours of purchase. After that, production begins and changes are not possible.

Unfortunately, we cannot accept returns or exchanges for incorrect sizes. Please use our size chart before ordering.

  • T-Shirts: 100% cotton (or cotton blends depending on color)
  • Hoodies/Sweatshirts: Cotton/poly blend for softness and durability

Yes, absolutely! At Pixa Wear, your personal information and payment details are 100% safe.

  • Our website uses SSL encryption to protect your data.
  • All payments are processed securely through trusted providers like Stripe, or credit card gateways.
  • We never store or share your credit card details.

Your privacy and security are our top priorities. 💙

You can email us anytime at support@pixawear.com. Our team responds within 24 hours

We use Direct-to-Garment (DTG) printing, which produces vibrant, long-lasting prints that won’t crack or fade.

Not at the moment, but many customers ship directly to their loved ones since our apparel makes great gifts.

  • Machine wash cold, inside out
  • Tumble dry low or hang dry
  • Do not bleach
  • Do not iron directly on print

Currently, we ship to the USA, UK, Canada, Australia, and New Zealand.

If your package is lost, contact us at support@pixawear.com. We’ll work with the shipping provider and send a replacement if necessary.

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